All rental inquiries are acknowledged by our agents, who answer emails and return telephone calls pertaining to your residence.

As soon as a rental is concluded, a rental agreement contract is automatically mailed to both you and your client. It contains all the requisite and usual clauses, and also protects you from breakage and misdeeds that might occur during rental periods.


Our detailed website is equipped with the very latest in search engines, which helps visitors quickly locate the chalet that suits them best. Clients are also invited to make Online Reservations.


An important plus! You, the owner, may rent out your premises – with no service charges. Simply contact us with your booking dates and details. We’re working TOGETHER with you towards reaching your profitability margins.


First we refer you to a professional photographer, to capture images of your residence’s interiors. As well, we guarantee extra expedient information updates on your website, and offer assistance with your project, so that your lodging offer matches up nicely with our clientele’s rental requirements.


Our website comes up quickly using various search engines, and it is also promoted by our leading partners on their websites. As compared with our competitors, we ensure better visibility.

Our commission

For all these services, we’re offering the most competitive commission fee across the Charlevoix region. Our rental agreement with you is for a period of two (2) years, and may be cancelled at any time.


All reservations are systematically charged a 3,5 % . The Lodging Tax ensures financing for the Fonds de partenariat touristique, created to support promotions launched by:

We administer the application of this tax for you, and submit quaterly reports to the government on your behalf.

Vacation Rental Classifications

All Hébergement Inc. vacation rentals bear a CITQ classification (Corporation Industrie Touristique du Quebec) that ensures clients receive a reliable portrait of each rental property. The CITQ rating system also serves to improve lodging standards in general. To acquire a Vacation Rental rating, properties must first qualify as a either a chalet, an apartment or a furnished home equipped with full kitchen facilities. The  tourist homes rating is recognizable by one of the following pictograms:

  • 1 star Vacation rental offering basic comfort, where facilities and services meet quality standards.
  • 2 stars Comfortable vacation rental with good quality facilities, providing some services and amenities.
  • 3 stars Very comfortable vacation rental with better quality facilities, offering many services and amenities.
  • 4 stars Vacation rental offering superior comfort with excellent facilities, providing a range of services and amenities.
  • 5 stars Vacation rental offering exceptional comfort and upscale facilities, providing a multitude of services and amenities.
  • () Evaluation underway

For details, please contact le Ministère du Tourisme at 1 866 499-0550 or visit the following website:

Residential Cleaning Services

Here is a list of residential cleaning agencies that we do business with. These provide complete cleaning services for homes and chalets, and their work meets the expectations and requirements of visiting clienteles.

These firms also offer professional laundering services (bedding and towels) that use environmentally friendly laundry products. They are also trained to perform routine hot tub maintenance and any related product applications.

Property owners need not contact the cleaning agency at all regarding arrival and departure schedules, as the cleaning agency receives an automatic electronic update with every new reservation received.

Nathalie Brassard & Céline Grenier
581-991-6895 ou

Services M.P.
Manon: 418-436-0179
Pascal:  418-436-0189

Gestion Entretien Cloutier
Charles Cloutier

Service Entretien de SPA
Eau  Pro Charlevoix
Karl Kozina

Entretien CA
Christine Arbour
(418) 633-6525



Assurances Charlevoix, a 100% independent broker

More than 20 years of expertise in accommodation insurance, short and medium term rentals. We will shop for you!

Phone:  (418) 435-2200


Jeannathan Côté, President and Damage Insurance Broker