Cookie Policy

This cookie policy (hereinafter referred to as the "Policy") aims to inform you about how we use cookies and similar technologies on our website at lemassif.com (hereinafter referred to as the "Site"), and to help you make informed decisions about what information you wish to transmit to us when you browse our Site. We strongly encourage you to take a moment to read and understand the Policy.

At Hebergement-Charlevoix.com Inc., we know how precious your privacy is. That's why we transparently inform you of our use of connection cookies and similar technologies on our Site.

For more details on how we collect and use personal information, please refer to the privacy policy.

1. What is a cookie?

Cookies and similar technologies are small files placed on your computer or mobile device when you access our Site.

Cookies retain information related to your interactions on our Site, identify your device, and record details about your preferences and actions. If you consent to their use, cookies will be stored on your device, and we may access them during your next visit. The information collected through cookies and similar technologies may include the date and time of visits and how the website or mobile application is used.

This approach allows our Site to offer you a user-friendly and customized experience, in line with your needs.

To learn more about cookies, we invite you to visit the website www.allaboutcookies.org/fr. In the rest of the provisions of this Policy, the term "cookies" encompasses all technologies with the aforementioned characteristics.

2. Third Parties

We have entered into agreements regarding the use of cookies with other companies that place these cookies. However, we cannot assure you that these third parties process your personal data in a reliable or secure manner. Entities such as Google should be considered independent data controllers. We encourage you to consult the privacy policies of these companies.

3. What information is collected using a cookie?

The data collected through cookies is varied and can be related to your use of platforms, your preferences, or your device.

Generally, this information does not allow direct identification, although it may contain personal elements if you have provided them in the context of your interactions with our Site. All personal data collected are subject to the provisions of personal information protection.

For example, cookies may gather data regarding:

The time and date of your visits;
The pages you have viewed;
The advertisements you have clicked on;
The type of browser or operating system you use;
Your method of access or interaction with our Site.

4. What are the purposes of the cookies we use?

Cookies are generally divided into categories based on their functions.

Necessary cookies are essential for the proper functioning of the site, facilitating navigation and the use of its services and features (such as session identification, authentication, security, media player, balancing, language or preferences, etc.);
Statistical cookies collect data on the site's usage by visitors (for example, which pages of the site are most visited) and contribute to its improvement;
Marketing cookies are used to understand your browsing habits and activities to establish a consumption profile, thus allowing to present you with personalized advertising content.

Some cookies are created and managed by our team, while others are handled by third parties, such as an external service provider to our organization. The lists of these third parties for each category of cookies are available below.

After giving your consent for the use of cookies, you have the option to withdraw it at any time by visiting the Privacy Center of our Site. Another option is to configure your browser to prevent the installation of cookies on your device, following the instructions below. However, please note that in this case, you may have to manually adjust some preferences on each site visit, as some services and features may not function properly.

6. Consent

During your first visit to our Site, a pop-up window is presented to you, explaining the use of cookies. You must agree that we use all cookies and extensions in accordance with the information provided in the pop-up window as well as in our cookie policy. Please note that you have the option to disable the use of cookies via your browser settings, but this could lead to a malfunction of our Site.

By using our Site, you consent to us storing and accessing certain non-essential cookies on your computer or other device. These cookies are not necessary for the operation of our Site, however, they allow us to offer you additional functions or to collect more information about your use of our Site.

7. Cookie Management: Activation, Deactivation, and Deletion

It is possible to activate, deactivate, or delete cookies using your internet browser. You also have the option to specify that certain cookies should not be saved. Another option is to adjust the settings of your internet browser to receive a notification each time a cookie is placed. For more information on these choices, please consult the instructions available in the help section of your browser. You can also set your preferences on the following page: youradchoices.ca

Please note that completely disabling cookies may lead to a malfunction of our Site.

8. Other websites

Visitors have the opportunity to navigate to different external websites where they wish to go or on which Hebergement-Charlevoix.com Inc. or the user is present. When a visitor chooses to view the content of these other websites, they leave the Hebergement-Charlevoix.com Inc. Site to reach another site, which may use various cookies throughout the visit. Hebergement-Charlevoix.com Inc. is not responsible for the cookies used after visitors have left its Site.

9. Questions

For any questions regarding our privacy protection practices and this policy, please contact our personal information protection officer, Madame Barbara Ménard.

Hebergement Charlevoix.com Inc.
A/S Personal Information Protection Officer
43-A, rue Racine
Baie-Saint-Paul (Quebec) G3Z 2P9
Telephone: 1-888-435-5107
reservation@hebergement-charlevoix.com